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Last updated: 7 August 2026
 

WingSet Collective (“WingSet”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
 

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, purchase our products, contact us or enquire about our aviation experiences.
 

1. Who We Are

WingSet Collective is an independent aviation-focused business based in London, United Kingdom.

Contact: contact@wingsetcollective.com
 

2. Information We May Collect

Depending on how you interact with WingSet, we may collect:

• Your name and email address

• Telephone number where provided

• Billing and delivery information

• Information relating to purchases and orders

• Information you provide through contact or school enquiry forms

• Communications between you and WingSet

• Technical information relating to your use of our website, such as browser, device and IP address

• Cookie and website usage information where applicable

We only collect information that is reasonably necessary for operating WingSet and providing our products and experiences.
 

3. How We Use Your Information

We may use your information to:

• Process and fulfil orders

• Arrange UK delivery

• Respond to enquiries

• Communicate with schools and organisations

• Arrange and deliver WingSet Aviation Experiences

• Provide customer service

• Maintain the security and operation of our website

• Improve our products, website and experiences

• Meet legal, accounting and regulatory requirements

WingSet does not currently operate an email marketing newsletter. We will not add you to a marketing mailing list simply because you contact us or make a purchase.

If we introduce marketing emails in the future, appropriate choices regarding marketing communications will be provided.
 

4. Our Legal Basis for Processing

Depending on the circumstances, we may process personal information because:

• It is necessary to fulfil a contract or order with you.

• It is necessary for our legitimate business interests.

• You have given us consent.

• We are required to do so by law.

Where processing relies on consent, you may withdraw that consent.
 

5. School Experiences, Photography & Video

WingSet Aviation Experiences may involve children and young people.

WingSet may wish to take photographs or video footage during certain experiences for purposes such as documenting the event, promoting WingSet or sharing our work online.

We will work with the relevant school or organisation to establish appropriate permission before identifiable photographs or videos are taken or used.

Schools should inform WingSet of students who must not be photographed or filmed.

We will not knowingly publish identifiable photographs or videos of students where the appropriate permission has not been obtained.
 

6. Payments

Payments made through our website may be processed by Wix and/or third-party payment providers.

WingSet does not directly store complete payment-card details where those details are handled securely by the relevant payment provider.
 

7. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where reasonably necessary to operate WingSet, including website hosting, payment processing, delivery and other business services.

Information may also be disclosed where required by law.
 

8. International Data Transfers

Some technology providers used to operate our website may process information outside the United Kingdom.

Where applicable, appropriate safeguards should be used to protect personal information in accordance with UK data protection requirements.
 

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, tax, accounting or reporting requirements.

Information that is no longer required will be securely deleted or disposed of where appropriate.
 

10. Your Rights

Depending on the circumstances, UK data protection law may give you rights to:

• Access personal information held about you

• Request correction of inaccurate information

• Request deletion of information in certain circumstances

• Restrict certain processing

• Object to certain uses of your information

• Request transfer of certain information

• Withdraw consent where consent is relied upon

To make a request, email contact@wingsetcollective.com.

You also have the right to raise concerns with the UK Information Commissioner’s Office.
 

11. Cookies

Our website may use cookies and similar technologies necessary for the website to function and, where applicable, for analytics and other features.

Where required, visitors will be given options to manage non-essential cookies.
 

12. Changes to This Policy

We may update this Privacy Policy as WingSet develops or where legal requirements change.

The latest version will be available on our website.